How do I invite my own coach
To invite your own coach, select the “Invite My Coach” button during the registration process. If you want to invite your coach at a later time, recommend that they download the App and set up their own academy. Once established, you can join their academy from your Profile Page.
How do I send my coach a message or video?
Under the My Locker tab, you will find the Lessons section. This is where you will send and receive messages and videos. To do this, start a conversation with a coach by clicking “New”, find the coach you are looking for and send a message or video just as if you were texting on your iPhone.
Where do I go for technical assistance?
For all technical assistance, access the eCoach support team through the “Help” section of the App located in the top left corner of the Videos tab. Fill out all of the questions being asked as each of them are equally important and are helpful to the eCoach support team to locate and fix the issue you are experiencing.
How do I sync my GoPro?
After clicking on the Camera function of the App located in the middle of the tool bar, you will see the GoPro icon located in the bottom right of the screen. After clicking on the icon, the App will take you through the necessary steps needed to sync your GoPro.
For additional help access several informative tutorial videos through the Support link located in your Profile Page.
eCoach seems to be frozen/is quitting on me. How can I fix it?
The first thing you should try in attempting to fix this issue is restarting the app. You can do this by double clicking the home button (the bottom middle physical button on the iPhone) and then sliding the app out of the top of the screen. Lock your phone for a few seconds and then try reopening it. Additionally, keeping your locker clean of unnecessary videos will be very helpful. If you are storing videos that you are no longer using for improvement or have already been shared through the Lessons tab, then go ahead and delete them for best use of the App.
If this is unsuccessful contact eCoach through the “Help” section of the app and inform us of your issues.
How do I delete videos?
To the right of each video being stored in the Videos tab, there are three dots. Click on them and you will have access to several tools, one of them being “Delete.”
What sports are on the eCoach app?
eCoach can be used for any and every sport and activity. Being able to access your coach digitally gives you a leg up on your competition. If the sport you are seeking to register under is not listed, sign up under “OTHER SPORT” and contact eCoach.